Introduction behavior. Increasingly social skills promote to good organization

Introduction and its Scope

The world has changed, and along with legal industry. Lawyers
have to do better work to succeed in this evolving environment with enhanced
social skills and that was always a aim of professional development, and
continues to be.

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As we are witnessing most of the successful law firms have continuing
educational programs to improve and maintain superior social skills.
Communication skills, People skills, Teamwork, Relationship building, service
orientation, Interpersonal skills and Negotiation skills are all very important
and much more significance is required today on these skills and are leading to
a lawyer continuing to have an engaging and successful career.

Nowadays, learning how to communicate with
clients is so important because clients are demanding it and also build essential character qualities like trustworthiness,
respectfulness, responsibility, fairness, caring, and citizenship. These
qualities helps in building an internal moral scope which allowing lawyers to
make good choices in thinking and behavior.

Increasingly social
skills promote to good organization and customer focus and it also help
in-house lawyer teams to work more closely with business colleagues and justify
their role in the company.  Job Standards
already identify understanding and communicating with customers as well as
engagement with strategy. Developing these skills may also help increase job
satisfaction and preservation.


These skill sets
will become even more important as we move towards 2020.

 As Richard Susskind puts it: “Tomorrow’s
lawyers will need to be more in tune with tomorrow’s clients.”


 If we talk about social media
like Twitter, LinkedIn, facebook has always been the social platform for
business professionals of any kind and law firms have noticed the benefits of
social platforms by creating the relationships with clients and social media also keep an eye on competitors and
keep up-to-date with industry trends.










Research Analysis

The legal
profession has always been an important branch for administration of
justice.  “A well-organized system of
judicial administration proposes a properly equipped and proficient Bar.”

Being a good
advocate or a in-house lawyer or attorney is about getting all the facts of the
case, putting them across as evidence and pursued the judge so as to win the
case.  A good lawyer’s job is to convince
the court his/her case with evidence and logic.

Apart from
this, a lawyer should also possess social skills that are the most important tools that enable people to communicate,
learn, get needs met in appropriate ways, get along with others, make friends,
develop healthy relationships, protect themselves and be able to interact with
the society.

People skills

People skills are about the behavior and behavioral
interactions. It is described as:

Ability to effectively
communicate, understand and value the work.

Ability to interact
with other respectfully and politely and develop productive working
relationship to reduce conflict and enhance relationship.

Ability to
build honesty and trust, moderate behaviors and enhance


 In the legal profession it does not matter how good you may be
at the work you also need to be good at working with people. Trainees may not
be meeting clients but they will be expected to work well with the team they
are sat with and as we all know that the lawyers rely on their reputation of
their work, which will enhance with ease of work. But it does not mean lawyers
get too personal with clients but they should maintain healthy relation with

Understand your client
– and the other side

is a industry where lawyer has to give focus to their clients. They need to
know what their client is aiming for in a broader way than just what they have
asked you to do for this transaction, since it means you can put the options
they are most likely to prefer first in discussions and so on. It also helps to
understand who all are involved in the case and what they are aiming for,
whether it is so that you can prevent their arguments in a case or predict in
advance what the likely outcome of the case and negotiations can be done.

Your legal career depends upon the ability to maintain relationships
with law firms but most importantly is your clients. Being a lawyer you must
consistently cultivate, take care of and strengthen relationships with your
clients. The ability to build more relationship will increase your clients and


Teamwork is always a crucial part of legal business,  it is necessary for colleagues to work together
and try to give their best in any circumstances. Despite any personal conflict
between individuals lawyers should always try to cooperate, using their
individual skills and provide constructive feedback.

Top lawyers
possess ability to be fruitful for their team. As legal issues become
increasingly complex, teams of lawyers have become more common as there is much
to be gained from collaboration and utilizing the knowledge and expertise of
the lawyers involved. The ability to work together and effectively with others
is of primary importance to working successfully at a law firm. This not only
includes working with colleagues, but also clients, outside vendors, and those
from other law firms.

In order to distinguish their top legal talent,
lawyers need these skills to go together their well deserved legal expertise
and analytical intelligence. And all these skills can be improved with
practice. Taking the time to focus on developing your skills will set you apart
from the pack as top legal talent, and help you land you success.

A larger law firm
will deal with a transaction which is divided across a few departments which
all respond to the main team. For example, there might be taxation, employment
and competition implications of a merger and acquisition, which will require feedback
from different departments and offices or firms. A trainee need to understand
whom to report and when, because every part in the machine needs to work
perfectly. When many element are involved into the project then everyone should
know their part and try to give their best.

Interpersonal skills

The skills required to practice the technical
aspects of the law are almost the opposite of the skills required to run
effective relationships.                

For example, in-house lawyers have to
balance a multi-dimensional role, as they need to enhance organizational
strategy and line up with their internal clients while they retain their independence
and ensure compliance with the law which is the core obligation of a lawyer.

When someone is building relationships, understanding
is placed on a schedule of extinction. This means that the relationship
building becomes less satisfying and our interpersonal skills actually begin to
diminish. It’s a logical outcome that we become drawn to the technical, as
opposed to the interpersonal facets of our roles.

Lawyers are required to interact with a
huge diversity of stakeholders from employers, partners and financial clients. I
think the most critical thing that is not trained into lawyers is interpersonal

Lawyers’ skills V Relationship building skills

A lawyer has a skill to doubt others but at the same time
faith is important for relationship building.

A lawyers many times do cross examine when relationship
is under stress, which leads to build strong relationship.

A lawyer argue in the court, although admitting when you
have got things wrong builds relationship

Lawyers have an attitude to attack but at the time of
building relationships we have to keep in mind that people have weaknesses and
get emotional.

Lawyers avoid professional liability but giving way is a
better relationship building skills.

A lawyers skills is to think for others as well. Relationship
building skills is to listen and respect others opinion. 


Negotiation Skill

3 styles of Negotiation:

Competitive Negotiation: Competitive Negotiation can be done by threat, pressure,
superiority and blame characterize the dialogue. This reduces the risk of exploitation
but makes it difficult to reach an agreement.
Co-operative Negotiation: in Co-operative Negotiation attempts are made to establish common
ground and identify shared values. This style is susceptible to
manipulation and exploitation.

3.      Principled or Problem-solving negotiation

              Principled Negotiation element

           1. Negotiate on the merits of the case

     2.  Focus on interests rather than positions

     3. Find solutions that produce mutual gain

     4. Avoid tricks and posturing

Insist that the end result
is based on an objective standard and is fair

Don’t let the negotiations
get personal