An empowered workplace is one where management shares information and power to employees in order to help them take initiative, solve problems, and improve performance. Robert Cole came up with five principles of leadership that cultivate an empowered workplace. The first principle is trusting in people. It is important to trust your team in order for them to be given the chance to succeed. Second is to invest in people. Understanding that you have to put in to people in order to take out is important. Helping them acquire and develop skills will improve their performance. Third principle is to recognize accomplishments. People want to be recognized for their hard work, even if it is only saying great job and meaning it. People tend to work harder when they know someone notices and cares. It can also great improve the morale and job satisfaction. Fourth is decentralize decision making. Sharing decision making gets people involved. It makes them more invested it the decision and can give them a voice in the matter. Finally, the fifth principle is to view work as a cooperative effort. Have people work together and collaborate to accomplish goals. Working together will build a better bond and help them accomplish more. One-way communication does not foster an empowered workplace, it can actually create the opposite. The three main problems that come from one-way communication are people become scared to offend the person in charge, they become dependent on that person for all decisions, and they may end up resenting them. When people become reluctant to say or do anything in fear they will offend the person in charge, it can put them on edge and lower their morale. Being in constant fear can make them dread going into work and could have an effect on their productivity. When people become dependent on the leader to make all the decisions, it puts an undue burden on the leader. It can also lower productivity if the person is constantly having to stop and ask the person in charge to make decisions for them. When people become resentful towards the leader, it lowers morale. Over time, lower morale can begin to lower productivity. Two-way communication can help prevent these problems and help foster an empowered workplace. Manning, G. & Curtis, K. (2012). The Art of Leadership. (5th ed.). New York, NY: McGraw-Hill Education.